Support
Help with the Sidecar Agents platform, Corporate Brain and Agent Archie.
Contact us
Email hello@sidecar.com.au, or use the enquiry form. We usually respond within one business day (Brisbane time, Monday to Friday).
So we can help quickly, include your organisation’s name, what you were trying to do, and any error message you saw. Never send passwords or access tokens by email.
Connecting a source
An administrator connects Google Drive or Microsoft 365 from the platform’s Connections screen. The provider shows exactly which permissions are being requested. Nothing is read until the administrator also picks which drives or sites the agents may use on the Sources screen. What each permission is for is set out in our Privacy Policy.
Disconnecting and revoking access
Pressing Disconnect on the Connections screen deletes the stored credential straight away. You can also revoke access directly with the provider:
- Google: myaccount.google.com/connections, or the Google Admin console for the whole organisation.
- Microsoft: Microsoft Entra admin centre → Enterprise applications, or myapps.microsoft.com.
Deleting your data
To have your organisation’s data deleted, email us from an administrator account. We confirm once it is done.
Reporting a security issue
If you think you have found a security vulnerability, email hello@sidecar.com.au with the subject “Security report”. Please give us a reasonable chance to fix it before disclosing it publicly.
Company details
Sidecar Unlimited Pty Ltd (ABN 40 653 158 484), Level 11, 348 Edward Street, Brisbane QLD 4000, Australia · hello@sidecar.com.au